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Karen Bessette

A "CrowdStrike" Lesson Learned

On 19 July 2024, American cybersecurity company CrowdStrike distributed a faulty update to its security software that caused widespread problems with computers running Microsoft Windows.


It apprears that, two months ago, CrowdStrike stopped doing human testing on patches & went to 100% automation for their patches. At issue was a flawed update to CrowdStrike Falcon, the company’s popular endpoint detection and response (EDR) platform, which crashed Windows machines & sent them into an endless reboot cycle, taking down servers and rendering ‘blue screens of death’ on displays across the world.


This is exactly why inSync Computer Solutions always test updates before releasing them to our clients. We also use state-of-the-art but seasoned hardware & software so our clients are not debugging our recommended solutions for our vendors. And, for the record, we do not use CrowdStrike.


As one of the largest cybersecurity companies, CrowdStrike’s software is very popular among businesses across the globe. Over half of Fortune 500 companies use security products from CrowdStrike, which CSO ranks No. 6 on its list of most powerful cybersecurity companies.


We'll see if they survive this catostrophic event.


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