Exceptional Managed IT Services
A Trusted IT Support Partner that brings to the table:
Serving Southern California
Technical Expertise. Industry Knowledge. Exceptional Results.
Professional. Proactive.
Personalized - Onsite - IT Support.
Experience the inSync Difference, First Hand.
A few of our 5 star reviews!
Happy Holidays!
Thanks so much for another great year!
Couldn't do it without you.
Love,
Bug-A-Salt
Santa Monica, CA
This was from the card attached to our Christmas gift.
This is a terrific company to deal with. Nikki Sessions is very quick to respond when you reach out & the work is always promptly taken care of.
Grant Robison is our IT engineer & we couldn't be happier. Grant goes over & above to make sure that our business running smoothly & securely. What I find the most impressive about him is that he isn't afraid to say "I'm not sure, but I will find out." And, of course, he always does.
Thanks for making us look good.
— Jeff Petersil
Brent Myers CPA & Associates
Encino, CA
Our client since 2021
Work Hard. Play Hard. Worry Less. inSync.
OCNS - The Experts in Connectivity
In-Building Cellular DAS, WiFi, Low Voltage Cabling, & IT Services.
IT Partner since 2023
I am so very happy with the professionalism and knowledge of your engineers, they have taken ownership of this project, communicated with me and informed me of next steps.
Please tell everyone thank you from me and I hope to keep using your resources in the future !
— Jeff Darst
Principal
Irvine, CA
Serving Orange County Los Angeles
San Diego Pasadena Long Beach
inSync: A Premier Managed IT Services Company
inSync Computer Solutions is a boutique managed IT services company that provides professional, proactive onsite IT support for our clients. Each client's IT support is personalized based on their needs & requirements.
Our business model closely emulates having an internal IT department. Your business is assigned a senior IT manager who provides regular onsite IT support for your business. Our engineers are located throughout Southern California to easily access different areas. And to resolve difficult IT problems, we work as a team to quickly resolve the issue.
We've helped hundreds of businesses increase their IT infrastructure's stability, security, productivity, & profitability by making their IT infrastructure a streamlined part of their operations.
Our core mission is to deliver the latest technology to benefit your business. If your business depends on technology to accomplish your day-to-day operations, you are our perfect client.
The business world is changing.
Some businesses, post Covid, have adopted a remote business model where employees are working from home. They're letting go of their office space & saving money. Our business model easily adapts to that new model. But we also provide traditional IT support for our clients with office(s), warehouses...
We have always believed this is a relationship business.
We have found, over the years, the best way to build mutually beneficial relationships with our clients is to provide regular onsite IT support with your dedicated engineer(s). All of our engineers are senior level & have 8-30 years of hands on experience.
And we are extremely easy to work with.
Our clients love that they have a dedicated resource that becomes an expert on their IT infrastructure. Our engineers remain for years, some for decades, providing a stable & reliable resource for your business.
31 Years of of Success in IT Support - Longevity Matters
We leverage our decades of IT experience along with our engineers' collective skills, expertise, & knowledge to tackle IT problems quickly & efficiently so you can focus on growing your business. Choosing an IT partner is a serious business decision but we make it a bit easier with our personalized approach.
Our Manager of Operations
Great Customer Service & No Voicemail
Our Manager of Operations, Nikki, is always available to answer our phones to set an appointment or, in case of emergency, to provide immediate IT support. To be there for our clients is very important to us.
There is nothing more aggravating than not being able to get ahold of your IT partner. We take that responsibility very seriously. We combine state of the art solutions with old-fashioned customer service.
Our clients trust us because we successfully fulfill our promises. And our clients remain with us for years, some for decades.
How is inSync different from our competitors?
We always look out for your best interests, & honestly that changes the conversation. inSync does not host any clients' Cloud services or lease hardware & software to them. We have always believed that it is in your best interest to own your IT environment.
Your business saves money owning your hardware, software, & your Cloud services. M365 & other Cloud services are in your company's name with your credit card on file. It keeps your company autonomous from your IT company so, if it doesn't work out, you can separate with ease.
We are not just another typical Managed IT Service vendor.
We are a trusted IT partner.
Are you having problems with your current MSP?
It can be frustrating & disruptive to your business.
You shouldn’t have to stress about your managed IT service provider. Your IT provider works for you. Many businesses struggle with their Managed IT service provider for a variety of reasons:
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Unresolved tickets;
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Regular ticket escalation;
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Reoccuring & unresolved server/network problems;
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Poor troubleshooting skills;
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Not keeping up to date with upgrades;
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Cyber security problems;
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Lack of accountability;
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No personal project manager;
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No personalized service.
Whatever the reason, inSync is different. We are an information technology company specializing in Managed IT Services. We only employ tier 3 & 4 engineers with 8 to 30 years of hands-on experience. The reason we don't employ tier 1 & 2 engineers is quite simple, solving a problem quickly eliminates escalating tickets which saves our clients' time, money, & frustration.
And every client receives a dedicated team of engineers that provides proactive IT management & maintenance with regular onsite visits. Your team becomes the expert(s) on your IT environment &, with regular onsite IT support, our engineers see, first hand, problems users are experiencing.
Managed IT Services
A Partial List Our Core Competencies
Cloud Services
AWS Azure M365
Cloud Migration & Management
Cloud Security
Cyber Security Compliance
We Assist with:
Questionnaires & Security Compliance
Vulnerability & Penetration Testing
Best in Class Cyber Security
Layered Network Security
State-of-the-Art Endpoint Protection
24/7/365 Security Operations Center
Data Backup
Cloud Backup
Air gapped & Immutable
On Premise Backup
Infrastructure Upgrades
Servers, Switches, Cyber SecurityTroubleshooting Network ProblemsData Backup Solutions
Offering strategicv advice on technology planning & implementation.
Network Design
For New & Existing Businesses
Determining Network Requirements, Network Topology & Security
Network Monitoring & Management
Monitoring network performance & security, ensuring uptime & quick response to issues.
Proactive IT Management
Overseeing the procurement, installation, & maintenance of IT equipment & software applications.
We are an engineering firm specializing in information technology.
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24/7/365 cyber security operations center
Our AI endpoint protection monitors your network to establish normal activity. When abnormal activity occurs, the machine is immediately isolated & trained personnel immediately remediate the threat in real time to protect your network.
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24/7/365 server & network monitoring of critical assets
A comprehensive approach to keeping a close eye on the health & performance of your IT infrastructure. It involves continuous tracking of servers, network devices, & related resources to detect & address potential issues before they impact business operations.
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A standardized, cookie cutter approach to technology.
All of our clients, regardless of size, are equally protected & secured with our sophisticated hardware & software solutions. The only difference being the cost & complexity of the solution given security requirements, number of employees, unique situations...
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Old fashioned "white glove" customer service.
We are available when you need us most. We always immediately answer our telephones so we can book an appointment or help with an immediate need.
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And we have after hours & weekend IT support with our engineers.
But we rarely have emergencies. We make sure our clients are secure & protected with up-to-date hardware & software, & with layered cyber security solutions.
We are constantly researching new technologies to keep our clients with state of the art hardware & software, to keep their network environment healthy, protected & safe.
3 Case Studies
To exemplify what we do & our goals for our clients.
Case Studies 1 & 2
Our first 2 case studies demonstrates our cost versus benefit approach to technology. We take a very serious look at the long-term costs of migrating to the cloud to avoid costly mistakes for our clients. Cloud hosting can be cost-effective but putting up all of your servers into the Cloud can be cost-prohibitive as demonstrated by our case studies. As a rule of thumb, your first year of Cloud hosting is about the same as purchasing the hardware & software. Years 2-5 are pure profit for Cloud providers.
Case Study 1: Cloud to Co-Lo Migration
Saved $1.5 million over 5 Years
Case Study 2: Cloud to On-Prem Migration
Saved $2.8 million over 5 Years
Case Study 3
This case study shows how terrible an internal IT environment can get when the internal IT team does not properly manage, maintain & protect their employer's data & infrastructure.
A Complete Cyber Security & Infrastructure Refresh
Why choose inSync?
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Proactive IT Monitoring of Critical Assets
Our proactive monitoring, management & maintenance of your network infrastructure means that we prevent issues before they disrupt operations.
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Cost-Effective 5 Year Solutions
We provide 5 year fixed price solutions that includes the hardware, software, & labor costs that fit your organizations' requirements, in the present & for the future.
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Troubleshooting Expertise
The most difficult problems to troubleshoot are intermittent problems or occasional network slowness. Our engineers take a methodical approach to troubleshooting difficult issues, & work as a team to solve them.
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Customized IT Strategies
Every client is different. We customize our managed IT services in Los Angeles, CA to meet your specific needs & goals.
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A Promise Made is a Promise Kept.
It's really quite simple, if we give you a quote on labor, we stick to that quote. We've lost money but we have always kept our word.
Negotiate with Us
Being a family business, we have more flexibility when dealing with contracts. Our clients want to keep costs down, we want the long-term relationship. It works.
Gain a Tech CFO
Part of our job is to propose IT solutions that are cost-effective & will not negatively impact your bottom line over time.
All Technology Supported
All of your business's technology will be supported. Our job is to learn that technology with the help of your support contracts.
MSP Contract Options
Our contracts are simple & straight forward.
Monthly Fixed Price
To manage & maintain your IT environment:
A sliding scale based on desktop & server counts.
No long term contracts
Hourly IT Support
Billable in 15 minute increments.
No after hours rate increase. No travel time.
No notice required to cancel
Contact us to receive immediate pricing!