Understanding the science behind information technology.
Windows & Mac
Long & Short-Term Engagements
We only employ tier 3 & 4 engineers.
We don't waste our clients time & money on tier 1 & 2 techs. Our highly qualified & experienced engineers solve problems quickly & efficiently.
Our desktop support engineers have 7-30 years of server & networking experience. We don't escalate tickets, we solve desktop issues quickly & efficiently. Your employees get back to work with less disruption & achieve greater productivity.
An example of how complex desktop issues can be: Our case study: Learn more
The majority of all of our IT support, including desktop support, is performed onsite.
Our desktop support is completely flexible - there is no long-term commitment. There may be times when more or less desktop support is required. Just a phone call to our office can increase or decrease coverage.
With onsite IT support, our engineers can see, first-hand, the problem(s) users are experiencing to quickly resolve the issue. And we still believe this is a relationship business. Your onsite engineers have an opportunity to establish a rapport with your decisionmakers & employees.
Remote desktop support is available to quickly resolve an issue when your engineer is not onsite.
Contact us today for more information!