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Managed IT Services

A Trusted Managed IT Services Partner for 30 years.

Technical Expertise.  Industry Knowledge.  Client Value Creation.

MSP Check

A BETTER MANAGED IT SERVICES PARTNER

 

​We have always believed this is a relationship business.

And we have found, over the years, the best way to build mutually beneficial relationships with our clients is regular onsite IT support with your team of engineers, & with our manager of operations, Nikki.

Friendly.  Professional.  Easy to work with.​

It's our business model that makes our Managed IT Services unique.​  We excel in this space.

 

Our Unique Managed IT Services Business Model​

Managed IT services refers to the practice of outsourcing a company’s IT operations & management to a third-party provider.

This includes a variety of IT services & solutions.  All technology is supported.

Our model emulates having an internal IT support team.

A dedicated team is assigned to your business.

With additional resources available.

All technology is supported.

24/7/365 Proactive Monitoring

24/7/365 Security Operations Center

Experience the inSync difference.  Call us today!​

 

The inSync Difference

 

For over 30 years, we have successfully managed, maintained, & secured our clients' network environments.  Our approach has always been to provide industry standard IT solutions adhering to best practices for your industry.

 

Our cookie cutter approach to technology means that all of our clients are equally protected - from small businesses to enterprises.  The only difference being the cost & complexity of the hardware & software given the client's size or security requirements.

Our clients remain for years, some for 3 decades.  ​We are a trusted Managed IT Services partner, budget friendly, employ great engineers, & always look out for your best interests.

We have successfully completed some very complicated projects when critical IT infrastructure has not been properly maintained or refreshed.  The key to a secure, stable & reliable network is to have proactive maintenance & management of your network infrastructure.

 

With our expert engineers, we solve all of our clients' problems with expert troubleshooting skills &, if needed, refreshing your infrastructure with cost-effective 5 year solutions.  If a refresh is not required, we work with your current IT infrastructure.

  • We don't host or lease hardware, software, Cloud services...​​
    We have always believed that it is in your best interest to own your IT environment.  It gives your business autonomy from your IT company, & is always more cost-effective.

  • Every new engagement starts with a IT infrastructure audit:

    • Protecting & securing your environment from day 1.
       

  • Your selected team of IT experts provides your regular onsite IT support:

    • They become the experts on your IT environment which emulates an internal team but with much more resources;

    • Our team of engineers are experts at troubleshooting network issues;

    • All are US based, full-time senior IT engineers located in So-Cal.
       

  • Our proactive approach for every client:

    • 24/7/365 monitoring of critical assets;

    • 24/7/365 Security Operations Center (SOC);

    • Our layered cyber security endpoint solution provides a state-of-the-art AI-powered cyber security solution that detects suspicious behavior on your network & immediately isolates the machine from your network where it is manually remeditated;

    • All technology is supported.
       

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aboutus

Our Old Fashioned Customer Service

We always answer our phones.

We are there when you need us most!

Managed IT Services Under Our Umbrella

Cloud Services

AWS  Azure   M365
Cloud Migration & Management
Cloud Security

Cyber Security Compliance

We Assist with:
Questionnaires & Security Compliance

Vulnerability & Penetration Testing

HW & SW Management

Overseeing the procurement, installation, & maintenance of IT equipment & software applications.

Network Design

For New & Existing Businesses

Determining Network Requirements, Network Topology & Security

Cyber Risk Management

Internal & External Scans

Cyber Risk Assessment

Risk Mitigation

Data Backup

Cloud Backup - Air gapped & Immutable
On Premise Backup NAS Drive

Checked Daily

Infrastructure Refresh
Servers, Switches, Cyber Security
Troubleshooting Network Problems
Data Backup Solutions

Cyber Security

Layered Network Security

State-of-the-Art Endpoint Protection

24/7/365 Security Operations Center

Helpdesk Support

With Our Tier 3 & 4 Engineers

No Ticket Escalation

Remote & Onsite

IT Consulting

Offering strategicv advice on technology planning & implementation.

Proactive IT Support

Receive 2+ Dedicated Engineers

Regular Onsite & Remote IT Support

The Experts on Your Network.

Negotiate with Us

Being a family business, we have more flexibility when dealing with contracts.  Our clients want to keep costs down, we want the long-term relationship.  It works.

Gain a Tech CFO

Part of our job is to propose IT solutions that are cost-effective & will not negatively impact your bottom line over time.

See our case study

"White Glove" Service

From the 1st call, you will experience a difference.  Our clients are our priority. We answer our telephones & assign tickets for immediate service.

No Long-term Contracts

We help your business thrive with 24/7/365 monitoring, uptime, & a security operations center.  But if you're unhappy, 30 days notice will suffice.


Experience the inSync Difference from the 1st Phone Call.
 

 

Case Studies
 

Case Study 1:  Cloud to Co-Lo Migration

Saved $1.5 million over 5 Years
 

Case Study 2:  Cloud to On-Prem Migration

Saved $2.8 million over 5 Years

A Complete Cyber Security & Infrastructure Refresh
Our client laid off 4 members of their senior in-house team & replaced them with our senior engineer.

Our Promise to You

We always make sure our solutions make fiscal sense over a 5 year period, the useful life of HW & SW.

MSP Contract Options

Our contracts are simple & straight forward.

Soar with Us - Managed IT Services

Monthly Fixed Price

​To manage & maintain your IT environment:

A sliding scale based on desktop & server counts.
30 Days Notice to Cancel

Block of Hours IT Support

Discounted Hourly Rates Billable in 15 Minute Increments.  Monthly Fixed Price.

No after hours rate increase.  No travel time.

No notice required to cancel

Hourly IT Support

Billable in 15 minute increments.

No after hours rate increase.  No travel time.

No notice required to cancel

​​At the beginning of every engagement, we conduct an IT infrastructure audit.

To protect & secure your network from day 1.

Please see our complete network refresh case study

The significant improvements made after our audit.

inSync is an excellent technology company and has provided excellent IT support to DLC Laboratories, Inc.  Their experienced engineers & office personnel have consistently exceeded our expectations.

— Juan Manzur

DLC Laboratories

Our client since 2009.
 

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