Understanding the science behind information technology.
Managed IT Services Provider
A Trusted IT Partner Since 1994.
Onsite IT support is an important aspect of our business model. It helps build great relationships with our clients.
For that reason, our engineers live throughout
Los Angeles & Orange Counties.
On Premise, Private, & Public Cloud
We Offer 2 Contract Options:
Fixed price MSP contract
An annual commitment based on the # of desktops, physical & virtual servers.
Time & Materials
Billable in 15 minute increments with no annual commitment.
Your Team of inSync Engineers
We employ professional & seasoned engineers with 7-30 years of experience to help power your business forward. Depending upon the size & complexity of your IT environment, every business is assigned dedicated resource(s) to manage & maintain your IT environment.
It's the personal service that sets us apart. Your team of engineers will consistently provide your onsite IT support so they become the experts on your environment, & experience, first hand, problems that exist.
Complimentary Offers: IT Infrastructure Audit; Internal & External Vulnerability Scans Learn more
The results of the audit & scans allows us to approach your network from a place of knowledge. If there appear to be vulnerabilities, we meet with your decisionmakers to discuss the issue & propose a resolution.
24/7/365 Monitoring
Our next priority is to setup 24/7/365 monitoring for all of your critical assets. Our monitoring solution sends alerts, to our engineer, to warn of potential problems. This provides us time to remediate the problem before a business disruption occurs.
Cyber Security Support Learn More
We have successfully protected & secured our clients from internal & external threats by providing state-of-the-art, layered cyber security solutions required to prevent intrusions or data theft.
Mobile Device Management
When employees bring their computing devices to work, they should be secure. The same is true when they work from their mobile devices offsite. Mobile Device Management (MDM) allows your workforce to use their devices in a secure & controlled manner. It can locate, wipe or lock a stolen or lost device.
Desktop Support Learn more
Our desktop support is performed 90% onsite by your engineer(s). Our tier 3 & 4 team of engineers quickly resolves problems instead of escalating tickets.
Instant Response for Emergencies
If an engineer is onsite, the response is immediate. Remotely, emergency IT support is provided within minutes, with a guaranteed onsite presence within 2 hours.
Strategic IT Consulting Learn more
All industries benefit from advances in technology. The process of developing a strategic technology plan is no small undertaking but a worthwhile exercise. It requires a project champion to spearhead the effort. We are that champion.
Our Customer Service is Unsurpassed.
We provide old fashioned customer service for our high tech firm. No voicemail. Our phones are always immediately answered by our qualified staff from 8am to 6pm.
This has always been a "Relationship Business" for Us.
Our personalized & onsite IT support helps to build mutually beneficial relationships between our engineers & our valued clients.
What About Co-Managed IT Support?
If your business has 100 employees or more, & you're concerned about the cost of fully managed IT services, keep your full-time desktop support. We can support your enterprise IT environment.
This cost-effective approach combines the skill sets of your desktop team with our team of IT professionals. And we can help your desktop support team bring those tickets down to a manageable level.
Our team is friendly & very easy to work with.