IT Support Services
A Boutique IT Company
Masters of Managed IT Support & Services.
Managing IT service issues is frustrating
& disruptive for your business.
You shouldn’t have to stress about your managed IT service provider.
Your IT provider works for you.
Many businesses struggle with their IT service provider for a variety of reasons. Whatever the reason, inSync is different. We are an IT company that only employs tier 3 & 4 engineers with 8 to 30 years of hands-on experience. Every client receives a dedicated team of engineers that provide their proactive IT management & maintenance with regular onsite visits.
The reason we don't employ tier 1 & 2 engineers is quite simple, it eliminates escalating tickets which takes time & money & frustrates our clients.
IT Support & Services Tailored for Your Business
Our unique business model tailors our IT support based on the needs of your business, which can fluctuate at peak times. We support all of your technology & we take a very "cost versus benefit" approach to all of our IT solutions.
We start every new engagement with a IT infrastructure audit so we can be in a position of knowledge regarding the age, stability & security of your network from day 1.
Our Unique IT Support & Services Business Model
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InSync provides a dedicated team of engineers for your business.
2 or more professionally trained & experienced engineers are assigned to your business. They proactively manage & maintain your IT environment, provide your onsite IT support as well as your desktop support, & become the experts on your network;
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A standardized, cookie cutter approach to technology.
All of our clients, regardless of size, are equally protected & secured with our sophisticated hardware & software solutions. The only difference being the cost & complexity of the cyber security solution given security requirements, number of employees, unique situations...
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A state-of-the-art & cost-effective 5 year solution.
Built-in redundant systems to avoid single points of failure;
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Own your IT environment.
We don't lease hardware & software to our clients, nor do we have a private cloud. If you're in the Cloud, your credit card is on file.
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Old fashioned "white glove" customer service.
We are available when you need us most. We always immediately answer our telephones so we can book an appointment or help with an immediate need.
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Family owned & operated, we have flexibility when negotiating with our clients.
Our overhead is lean & mean which means we can offer great pricing to our clients. We don't raise our rates every year, we raise our rates every 3 to 5 years, & only when necessary.
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And we have after hours & weekend IT support with our engineers.
But we rarely have emergencies. We make sure our clients are secure & protected with up-to-date hardware & software, with layered cyber security solutions.
Our IT support & services business is built on great relationships with our clients.
And we successfully build mutually beneficial relationships with all of our clients.
Experience the inSync difference from the 1st phone call.
Experience the inSync Difference from the 1st phone call!
Our Culture of Caring
For your business, it simply means that your best interests are always a priority & kept in the forefront. It changes everything about how we conduct our business. And our engineers are friendly, easy to work with, & experts in their field.
All of our engineers are senior IT professionals so that we can quickly & decisively fix issues.
For our employees, we provide an environment that allows them to grow & thrive with our company. They take pride in their work & are constantly learning. It provides greater retention rates & provides your company consistent IT support.
Some of our 5 Star Reviews!
Happy Holidays!
Thanks so much for another great year!
Couldn't do it without you.
Love,
Bug-A-Salt
Please note: This was from the card attached to our Christmas gift.
I have used inSync Computer Solutions for our corporate IT support maintenance work for over 10 years. They have highly professional experts on their staff who are sensitive to customer's needs. I am one of their satisfied customers.
— Kisholoy Goswami
Principal, Innosense, LLC.
A client since 2010.
inSync Computer Solutions has maintained our IT systems since 2006 & we would trust no one else. Always very responsive. Great team!"
— Darrell Lane
Swiss Wire EDM
A client since 2006.