FOR MORE INFORMATION ABOUT OUR IT SUPPORT, CONTACT US TODAY!

Thank you for considering inSync as your IT Partner.  We really appreciate the opportunity to present our IT support & services skillset, & how we set ourselves apart from other IT providers.

 

Serving Los Angeles, Orange County, San Diego & Riverside Counties

Email:  Karen Bessette

Corporate:  (949) 837-5000​

Contact Us

inSync Computer Solutions

Corporate Headquarters:  23272 Mill Creek Drive, Suite 110  Laguna Hill, California  92653

Why Choose inSync Computer Solutions?

 

The Top 10 Reasons Why We Should be Your IT Support Company!

01.

 

A Full-Service IT Partner:  Networks, Cyber Security, Custom Software, Databases, Laserfiche...

We employ the top network administrators, cyber security administrators, programmers & database experts in Southern California.  If your IT environment is complex, or if you have legacy systems, our company can handle the challenge.

02.

 

Our Elite Team of Engineers
The face of our company is our engineers.  We employ leaders in their respective fields of study that are passionate about technology.  From enterprise-level, leading-edge technologies to cost-effective small business solutions, our engineers bring to the table a broad range of technical expertise and deep industry experience.

 

03.

For Every Client, inSync Assigns  An IT Manager

A senior network administrator whose role is to become the expert on your IT infrastructure, which includes all hardware, software, VOIP...If we are not familiar with your software, we work with your vendors to debug issues or upgrade your systems.  Your engineer will help budget in advance for large expenditures such as server upgrades.  And, as always, we support all technology.

04.

Our Onboarding Process

We provide our new clients a clean, worry-free transition from their former IT support.  Keeping the complexity of your IT infrastructure & business in mind, our first priority is locking down your physical & virtual environment by securing your physical assets & data.

05.

Protecting Your Data
inSync protects data with redundant backup solutions.  It includes:

 

  • On & offsite back ups

  • Archiving data

  • Isolated NAS snapshots to protect against ransomware attacks

  • Server replication

  • Disaster recovery solutions.

06.

Protecting Your Business With Multi-Layered IT Security
With increased cyber attacks, we're helping businesses adapt to a new age.  inSync provides a cyber-security strategy to protect your business, customers, and data from growing cyber-security threats by locking out intruders with robust firewalls, proper back up of data, employee training for phishing...

07.

Building Strong Relationships With Our Clients

Trust is earned over time but, for us, it starts with a simple premise - making sure our clients' self-interests are always kept to the forefront:

  • Your senior network administrator performs the majority of maintenance/troubleshooting onsite.  We believe there is value in getting to know your decision makers and seeing user problems firsthand.

  • Protecting your systems, data & business interests;

  • Providing excellent customer service so we are available when you need us most;

  • Keeping our promises & delivering solutions that work - on budget & on time;

  • Honest billing practices...

08.

Our "White Glove" Customer Service

We put our client's first - with the power of good customer service.  Our calls & tickets are immediately handled by our capable in-house staff.  For emergency calls during office hours, we immediately assign an IT Support Engineer to remotely look at the problem.  We have 24/7/365 support - our engineers handle our off-hour support, alleviating the frustration of unanswered phone calls or an on-call operator.

09.

Every Engagement Starts With A Free IT Infrastructure Audit

We start every engagement with a free consultation & IT audit, to discover vulnerabilities before they become problems.  It includes a list of your IT assets & the health & age of each.  If there are areas of concern that requires redress, we consult with you & address the concerns with a fixed price proposal (hardware, software & labor).  If requested, we also prioritize items for budgetary purposes. 

10.

Our Case Study:  How We Saved Our Client Over $500,000 Per Year

Our clients' internal IT support decided to migrate 51 virtual servers from an on-prem solution to the Cloud resulting in additional overhead of over $600k per year.  inSync saved our client over $500,000 a year, $2.5 million over a five year period, migrating the majority of their virtual servers from the Cloud to an on-premise solution.

Four members of their internal staff, & a full-time consultant were also laid off resulting in more significant savings.  We took over all of their  responsibilities including their network, custom software, programming...​

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We migrated 49 of their 51 virtual servers, hosted in several Cloud & Co-lo facilities, to a sophisticated, redundant & secure on-premise 3 (ea) server solution for an investment of $150,000 or $30,000/year over a 5 year life.  Learn More