OUR WHITE GLOVE CUSTOMER SERVICE

We VALUE putting our client's first - with the power of good customer service.

 
We are a high-tech business with old-fashioned customer service.

Our calls & tickets are immediately handled by our capable in-house staff.
Our staff makes sure every customer is quickly taken care of, whether an emergency or just placing an appointment.  We intentionally do not have voice mail.  Our phones are internally handled, Monday through Friday, 8am to 6pm, so we know when our clients need help & to ensure their issues are handled promptly.

For emergency calls during office hours, we immediately assign an IT Support Engineer to remotely look at the problem.
If it can't be resolved remotely, we have a guaranteed 2 hour onsite response to resolve the problem.  Keeping our clients up and running, smoothly and without interruption, is our highest priority.

Terminating or laying off employee(s)?
We handle your company's ongoing security with professionalism & discretion.

We have 24/7/365 support.
Our engineers handle our off-hour support, alleviating the frustration of unanswered phone calls or an on-call operator.
 

Customer complaints are always handled with care and professionalism.
Our clients, as a rule, do not complain so when there is a complaint, we take it seriously.

Back

Family Owned & Operated Since 1994. 

A Trusted Technology Partner & IT Resource.

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Thank you for considering inSync as your IT Partner.

We appreciate the opportunity to present our unique model for IT support & services. Please contact us for more information on our services & to schedule your free IT infrastructure Audit.

Email:  Karen Bessette

Corporate:  (949) 837-5000​

Contact Us

inSync Computer Solutions

Corporate Headquarters:

23272 Mill Creek Drive, Suite 110  Laguna Hills, California  92653