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On 19 July 2024, American cybersecurity company CrowdStrike distributed a faulty update to its security software that caused widespread problems with computers running Microsoft Windows. It apprears that, two months ago, CrowdStrike stopped doing human testing on patches & went to 100% automation for their patches. At issue was a flawed update to CrowdStrike Falcon, the company’s popular endpoint detection and response (EDR) platform, which crashed Windows machines & sent them into an endless reboot cycle, taking down servers and rendering ‘blue screens of death’ on displays across the world. This is exactly why inSync Computer Solutions always test updates before releasing them to our clients. We also use state-of-the-art but seasoned hardware & software so our clients are not debugging our recommended solutions for our vendors. And, for the record, we do not use CrowdStrike. As one of the largest cybersecurity companies, CrowdStrike’s software is very popular among businesses across the globe. Over half of Fortune 500 companies use security products from CrowdStrike, which CSO ranks No. 6 on its list of most powerful cybersecurity companies. We'll see if they survive this catostrophic event. #cybersecurity

Do you worry about leaving for your summer vacation with an unstable network infrastructure? Or are you just paying too much & frustrated with the results? We can help. Every new engagement starts with a IT infrastructure audit; Protecting & securing your environment from day 1; A dedicated team of engineers is assigned to your business; Your team provides regular onsite IT support; The experts on your IT environment; Our team of engineers are experts at troubleshooting network issues; Get immediate remote IT support; Proactive maintenance & management eliminates emergencies; Powerful & layered, state-of-the-art cyber security protection; Monitoring your critical systems 24/7/365; Security operations center 24/7/365; All technology is supported; Zero on-boarding fees; No long-term contractual obligation; All US based, full-time engineers located in So-Cal; No sub-contractors; Payment options: Fixed Price Monthly Fee or Time & Materials; ​ Work hard.  Play hard.  Worry less.  inSync. ​ We have always believed this is a relationship business, & we successfully build mutually beneficial relationships with our clients. Our clients remain for years, some for 30 years. ​ We excel in this space.  Call us today! ​ #MSP #ITsupport #ManagedITServices

As a full-service MSP, our cyber security solutions are key to protecting our clients data & systems. We provide layers of cyber protection for each of our clients. Today we're going to focus on our endpoint protection. Our endpoint protection is a key attack vector for malicious actors seeking deeper access to your network. Our solution uses AI to determine normal patterns within your network. It constantly monitors your network 24/7/365. If abnormal activity is detected, the device is immediately quarantined from your network where the threat is manually remediated by our Security Operations Center (SOC) team. Our team manually remediates the threat & determines whether it is a malicious threat or a false positive. If it is a false positive, the machine is released from quarantine. But if the threat is active, our team kills the threat, adds notes about the threat to document it, & releases the machine back to the network. Our endpoint tool has the intelligence to anticipate threats & manage vulnerabilities to protect your network environment. Combined with 24/7/365 threat hunting & our managed services, we are redefining the future of cybersecurity with the Power of AI. #cybersecurity #ai #managedservices #msp #endpoint

Family Owned & Operated for 30 Years...Longevity Counts. Our Breadth of Knowledge Watching Our Clients Bottom Line Our client was having issues with his software provider hosting their legacy software. The provider was down for a number of days. So our client wanted to host the software in the Cloud. He didn't want to purchase hardware or software. So I showed him our 2 case studies: https://www.insynccomputersolutions.com/cloud-to-colo How we saved our client $1.5 million over a 5 year period. https://www.insynccomputersolutions.com/cloud-to-onprem We saved our client $2.8 million over a 5 year period. After he read those case studies, he changed his mind. Our goal is to always give our clients cost-effective solutions that make fiscal sense. Our engineers configured hardware & software solutions & pricing to give him options. And we also introduced him to Databank, a world class co-location facility that would give him the 24/7/365 uptime & security that he required. We installed & configured the new firewall, switch, server, backup solution...into the co-lo. His vendors were going to migrate the legacy software & data to the new server. But there were problems that they could not solve. For 2+ months, they tried to solve the problems but to no avail. We have a number of systems integrators on our staff. A systems integration engineer requires a broad range of skills including legacy & current software, networking, enterprise architecture, software & hardware engineering, interface protocols & general problem solving skills. Our systems integrators have 30+ years of experience. And, one by one, they solved all of their complex problems. One of our engineers who helped solve their issues is also a software developer. Other IT companies probably couldn't solve these problems as it requires a knowledge of legacy software that is fairly rare in most MSPs. We don't hire techs. We hire seasoned engineers with 8-30+ years of experience. When looking for a IT support company, look for one that hires & retains senior systems integrators & network engineers for years. And look for a company that always keeps your best interests in the forefront. We don't lease or host any of our clients data or applications. We always believe your business should own your IT environment. And finally, look for a company that watches your bottom line & cares about your business. #MSP #ManagedServices #SystemsIntegrators

With over 29 years in business, we still believe that old fashioned values & customer service power our business forward. An example is how we always look out for our clients' best interests: We don't lease hardware or software; We don't host our clients' data or applications; Your Cloud expense has your credit card on file. We always believe that your business should always retain control over your IT environment. As a family owned & operated business, we bring a more personalized & caring IT support program to our clients. We take our responsibility as your MSP partner, very seriously. We assign dedicated engineers to your business who become the experts on your network. Our engineers are chosen: For their professional & seasoned IT expertise; Their ability to successfully complete complex projects; Their ability to communicate well with our clients; And their friendly demeanor. These combined qualities is difficult to find. Once we do, we work to keep them for years. Our turnover is very small & it provides our clients stability with their IT support. Our personal touch: The majority of our proactive maintenance & management is performed onsite by your team; Our phones are always answered by our operations manager, Nikki, who quickly sets an appointment or provides immediate assistance depending upon the problem; No voicemail! If you sign with us, your business gains a tech CFO. Too often there is a disconnect between your technical solutions & how it effects your bottom line. We bridge that gap. We have migrated our clients from the Cloud saving them millions of dollars over a 5 year period. In the end, it's about great engineers & great clients. And we do our best to retain both for years, some for decades. We have always believed this is a relationship business. Experience, 1st hand, the inSync difference.

As a Managed Service Provider, the obvious answer is that managed services are better. But are they better? We have both MSP & Time & Materials clients. We believe that our clients should be able to choose the method of IT support that they are comfortable with. It's not our business model to force our clients into year long engagements unless they make that choice. And the reason they make that choice is because there is a level of insurance achieved with our MSP contracts. What's the difference between the 1990's & today that changes the break fix model? With current technology, we can proactively automate the management, maintenance, & monitoring of our clients' environments for our break fix or Time & Materials clientele. Ninja Remote Monitoring & Management Ninja monitors all of our clients' endpoints - physical & virtual servers, workstations & laptops - which creates custom alerts based on the systems' health & performance. In other words, if a hard drive on your server fails, we receive automated email alerts of the failure from Ninja. We use Dell IDRAC Enterprise Card to remotely gain access to the server, verify the failure, & contact Dell for the part under warranty. We always tell the client, in advance, of our actions. And our clients' servers are always under warranty so a part can be replaced with Dell. Veeam Backup Software Back in the day, if your backup was not successful, we were not aware of the failure until the next onsite visit which, in some cases, was months. Today, with Veeam software, we provide a local & Cloud backup that is air gapped & immutable. If the backup is not successful, we are immediately notified, & that day, we fix the issue. Still break fix but with proactive IT support. Barracuda Software Advanced Email Security MSP for MS Exchange & M365 Barracuda proactively secures our clients' Exchange and M365 environments & sends quarantine emails for suspected problems. Very little is done on our end with this solution. This software provides advanced threat detection, spam filtering, robust encryption, & secures email gateways. We provide our clients the best defense against cyber threats, guaranteeing the safety & confidentiality of their valuable data. Barracuda Email Complete Protection In addition to providing email security for M365, it also includes an automated Cloud backup service for M365, Sharepoint & One drive. The software provides the proactive IT support. Sentinel One Endpoint Protection This solution is next generation. I literally geeked out at a sales presentation to our client. We closed it btw. This solution uses AI to monitor your network 24/7/365 - to determine normal activity within your network. If abnormal activity is detected, that device is immediately quarantined & isolated from the network. Their 24/7/365 Security Operations Center is notified of the quarantine & immediately determines whether it is a false positive or the threat is real. If real, they kill the threat. In the meantime, we are emailed of the threat management & progress made. 4 to 5 emails are sent from their SOC. If our involvement during the threat remediation is required, they walk us through what needs to happen on our side. These are just some of the ways that we proactively manage & maintain, protect & secure all of our clients' network environment & data. This is part of our cookie cutter approach to technolgoy that we have for all of our clients, regardless of size & type of contract. We value all of our clients & provide the same automated, proactive solutions to them regardless of size or contract type. Find out more about our unique MSP business model. Visit our website! https://www.insynccomputersolutions.com/ #manageditservices #msp #managedserviceprovider #itsupport #orangecounty

Is extended to both our clients & our employees. For our clients, it simply means that your best interests are always a priority & kept in the forefront.  It changes everything about how we conduct our business from day 1. We don't have a private cloud to host your apps, backups...nor do we lease HW & SW. We always feel it is in your best interest to own your IT environment. If your servers are in the Cloud, your credit card is on file. For our employees, our great company culture means they take pride in their work & it equates to lengthier employee retention rates. It also provides your business consistent IT support with your assigned engineers. ​ Our job is to successfully manage & maintain, protect & secure your IT environment.  Our goal is 24/7/365 uptime which we consistently achieve for our clients.  We are an MSP partner that is invested in the health of your network. ​ And we watch your bottom line.

Since our inception in 1994, keeping our clients & employees happy was our business. But what does that mean? 1) Be honest A healthy relationship is built on trust. And trust is gained if you're always honest with your clients. So we're honest to a fault. But, honestly, our measured approach & planning for significant projects avoids problems & hard to have conversations. 2) Focus on building mutually beneficial relationships with your clients. inSync's business model has 2 specific ways to successfully build relationships with our clients: a) Our Manager of Operations, Nikki, always answers our telephone, emails & assigns helpdesk tickets to provide immediate help to our clients. Friendly, smart & outgoing, she is there when you need us most & always responds to client requests. b) Our business model is to assign a principal, tier 4 engineer to your account. They provide regular onsite IT support, get to know your employees & decisionmakers, & become the experts on your IT environment. 3) Deliver on time & on budget It's simply keeping your word. And we do. With large projects, we plan for every step. Sometimes delays occur but we keep our clients well informed of any delays, but we always deliver on budget. 4) Take decisive action With 30 years of experience & being experts on information technology, we always handle problems quickly & decisively. It saves time, money & stress for both us & our clients. In the end, it's about always keeping our word, looking out for our clients' best interests, & watching out for their bottom line. IT disasters are often technical, but they can also be financial. Many engineers have migrated their employers into the Cloud without weighing the financial 5 year cost. We have migrated several clients from the Cloud saving them millions of dollars over a 5 year period. One of our clients was determined to migrate to the Cloud to avoid purchasing the hardware & software for a 5 year solution. I told him to read my case studies. He has purchased the hardware & software, & going into a world class co-location facility. Our case studies: Saved $1.5 million over a 5 year period https://www.insynccomputersolutions.com/cloud-to-colo Saved $2.8 million over a 5 year period https://www.insynccomputersolutions.com/cloud-to-onprem Need a trusted MSP partner? Call us today! (949) 837-5000

So excited to be adding another new MSP client to inSync's roster. Our approach to IT is so different, that we close 100% of our leads. We provide a personal & fresh approach to IT support with regular onsite IT service & assigned engineers. We believe that building mutually beneficial relationships with our clients is one of the reasons our clients remain for years. And we don't trap our clients by hosting their applications, backups or email. We believe their best interests are served with 3rd party vendors specializing in these areas. We also believe that amazing customer service starts with always answering our phones during business hours, no voice mail. Because, when you need us, we are there. All of our engineers are full-time employees, & tier 3 & 4 seasoned IT support professionals. But what makes them special, is they are also friendly. We don't waste our clients' time or energy dealing with arrogant engineers. Have a complex network? As an engineering company focused on information technology, we specialize in complex networks & problem solving. We manage, maintain, upgrade & migrate our clients' applications & data, cost-effectively. Our use of the Cloud is thoughtful, always keeping in mind that as your data & transactions grow, so does your monthly invoice. More often, we migrate our clients' to a 24/7/365 co-location facilities where Cloud providers are hosting their servers. There is an investment up front, but other than the monthly fee of $1500/month, that investment is good for at least 5 years. Our solution is much less expensive than the Cloud. The cost of the hardware & software is roughly the cost of 1 year of Cloud hosting fees. Years 2-5 are pure profit for Cloud providers. We always watch our clients' bottom line. Need a different IT support experience? Experience the difference from the first phone call. Call us today! (949) 837-5000

inSync Computer Solutions is a Managed IT Services company that is consistently improving our offerings to benefit our clients. Our unique business model is simple, our goal is to establish mutually beneficial, long-term & trusted relationships with our clients. And that changes everything. We are always looking our for your best interests. In this case, co-managed IT services, it simply means that, to save money, your business should keep your desktop support personnel. All of our engineers are tier 3 & 4, & have 7 to 30 years of experience. It can be cost-prohibitive for large enterprises. What that means is we will help your desktop support employees when needed. There are times where desktop support can mean network slowness or losing network connections. We can help your employees with these type of issues. But, meanwhile, we will perform the high level IT support for your network infrastructure. In the end, your business will have the full support of our IT company & you will save money. It just makes sense. And all of our engineers are carefully chosen to provide friendly & professional IT support. Call us today for more information on co-managed IT support. (949) 837-5000

We had a client reach out to us to see whether $48k/month is reasonable for hosting fees in the Cloud. They had 50 employees & resided in 1 office. Another client was paying $32k/month. They had 4 locations & 300 employees. I find there is sometimes a disconnect between the IT staff & the CFO. In both cases, the IT staff, enamored with the Cloud, put all of their servers in the Cloud without regard to cost. The Cloud is amazing but it comes at a steep cost. Every month as your data increases, so does your monthly hosting fee. We believe that there are valid reasons to be in the Cloud. Websites. Remote Cloud backups. But we thoughtfully place our clients into the Cloud. So, when you contact us, you not only receive amazing customer service & engineers, you receive a Tech CFO. Bottom line: We look out for your bottom line. For the first client with 50 employees & 1 office, we brought their hosting fees from $48k/month down to $0.00. They invested in an on premise solution for just over $100,000. Our solution had 2 servers, a primary server & a replication target. They never needed to be in the Cloud. They also had a number of IT staff which were let go. For the full case study, please see the link below. Saved $2.8 million over 5 years in hosting fees. https://www.insynccomputersolutions.com/cloud-to-onprem For the 2nd client, because they had 4 locations & required 24/7/365 uptime, we provided a sophisticated 3 server cluster. We recommended going to a sophisticated co-location facility, which is where AWS had their servers, & built out a rack. Their solutions was over $282k but it's a 5 year solution. Their monthly hosting fees went from $32k to $1,450.00. Saved $1.5 million over 5 years in hosting fees. https://www.insynccomputersolutions.com/cloud-to-colo We had one former employee that said we were a "garbage company" for migrating clients from the Cloud. And it's that attitude that gets companies in trouble.

What is Ransomware? Ransomware is malware designed to encrypt all computer files & backups. A ransom payment is demanded in return for the decryption key. Cyberattackers can be in your systems for months, learning about your network & computer files. The attackers place organizations in a position where paying the ransom may be the easiest, cheapest & fastest method to regain access to their computer files. Every 14 seconds, a business is hit by a ransomware attack. These ransomware attacks are increasing by more than 350% per year, with IoT attacks increasing by 217.5% year over year (YoY) from 2017 to 2018. The introduction of cryptocurrencies, such as Bitcoin, allows hackers to demand ransoms anonymously, sparking this tremendous spike in ransomware. What is inSync doing to protect their clients? Our cyber security team researched for a new, next generation antivirus solution to protect our clients from Ransomware. Our solution provides remote cloud monitoring & management, a 24/7 SOC or Security Operations Center. Our solution also provides 24/7 365 threat monitoring & response. It provides behavioral artificial intelligence that monitors & maps each running process for malicious behavior. And it detects thousands of viruses & malware attack variants as well as diagnosing root causes. Complete Response & Remediation When malicious behavior is detected, our Endpoint Detection & Response (EDR), the SOC automatically initiates remediation steps to isolate the threat and contain potential damage. We're serious about protecting our clients from these types of threats. We also provide a Cloud backup that is isolated from the network. Our approach to protect our clients from these serious attacks is a multi-layered approach including training, firewalls, backups...