Network Support, Services & Solutions
END-TO-END IT SUPPORT & SERVICES
ALL TECHNOLOGY SUPPORTED
Complete Network Infrastructure Support - Cloud & On Premise Services
Our IT infrastructure support includes all elements that support the management and usability of data and information. These include the physical hardware and facilities (including data centers), data storage and retrieval, network systems, legacy interfaces, and software to support the business goals of an enterprise.
IT Security, Internal & External
Securing our clients' hardware, software, email & data is very important. The level of sophistication for IT security is dependent upon our clients' budget, compliance issues, and sensitivity to potential breaches. Learn more
Backup Solutions - Onsite & Remote/Cloud
Every client has a robust backup solution, onsite & remote, to make sure their data is safe, secure & recoverable. Our hardware & software backup solutions are scaled for our clients' size & requirements such as Compliance issues. Our office, free of charge, makes sure that a successful backup is completed daily. It's just part of our service.
Disaster Recovery & Business Continuity Solutions
inSync has provided our clients with some fairly inexpensive disaster recovery solutions in the Cloud, such as AWS. We like our clients to have the option of a DR or Business Continuity Solution so, if disaster strikes, they are prepared.
Remote & Onsite Desktop Support
For companies with 50 or more desktops, we have tailored desktop support solutions at extremely competitive rates. Learn More
What Makes inSync a One-Stop-Shop:
Internal Computer Programming Resources
If you need custom software, reports, a legacy system upgraded, inSync has the internal resources to handle those tasks.
From building custom databases to database upgrades, backups, optimizing, reporting...we're here to help.
Experienced IT engineers at deeply discounted rates to support your company's desktops, minimum 50 to 1000.
Laserfiche, A Paperless Document Management Solution
When working remotely, there is nothing more convenient than having all of your documents digitized. Secure yet easy to use, we've eliminated all of our file cabinets with this solution.
More About How We Set Ourselves a Step Above From Other IT Companies:
We Hold Quarterly "State of the Union" IT Meetings for C-level Execs.
We report on the current state of your IT infrastructure, recommended hardware & software upgrades that may be required, as well as projected costs associated with the upgrade. We explore business problems that may be solved with technology, and discuss additional ways to cut unnecessary repetitive costs to decrease your annual IT overhead.
We Assign Every Client One of Our Elite Senior Engineers.
Our engineers are carefully selected & the backbone of our business. They are experienced, trusted, educated and very easy to work with. Your assigned engineer performs 90% of IT support onsite, at your business. And because we still believe this is a relationship business, assigning an engineer who becomes familiar with your infrastructure & gets to know your employees & the technical issues they face, is key to our success in retaining our valued clients.
We Provide Personalized Service & Solutions.
Every client is a bit different in their expectations about IT support. We work with our clients to accommodate their unique expectations while making sure their IT assets are protected & secure. A key part to proactive IT support & personalized IT service is just being onsite - Getting to know the key players and the obstacles that may be hindering productivity.
And We Provide 24/7 Emergency Support.
We provide emergency support remotely within minutes of the call or if our monitoring picks up a problem. If the problem can't be remedied remotely within a reasonable time span, we guarantee a two hour response for an engineer to be onsite - at your business. That being said, we have very few emergencies every year. We keep your systems current, secure, protected, monitored, backed up, replicated, & with a lot of redundancy.
More About Our Unique "Cost Versus Benefit" Approach to IT Resources
Is technology costing your business more every year? Part of our role, as an IT partner & technical resource, is to watch our clients' bottom line. We've seen IT companies & internal IT departments put their clients and/or employers at risk financially with:
Cloud or IT solutions that were too cost prohibitive;
End-of-life hardware & software causing security risks or taking their businesses down for prolonged periods of time;
And/or lack of IT security, proper backup solutions, DR solutions...
Our goal is to provide affordable 5 year solutions that protects & secures our clients' IT environments. We monitor & proactively manage your IT environment. Our labor costs? Our clients are only charged when they are actively using our services. And they are always informed, beforehand, that we are working on their systems, to avoid unnecessary surprise invoices. Our model does not have high monthly, subscription-based fees for managed services.
On average, our model is 20 to 30 percent less money than subscription-based managed services.
And, as a result, our clients remain with us for years.
Our case study is an example of what we try to accomplish for each of our clients.
Although extreme, we saved our client over $350,000 per year.
We have hundreds of clients, from small businesses to corporate enterprises, in every industry. Please take a moment to review our online references, clients' testimonials, & how our culture helps us succeed in a very competitive & crowded field of IT support companies...
We start every engagement with a free IT infrastructure audit...
For every new client, inSync conducts a free IT audit designed to provide a snapshot of your current IT infrastructure. It's a high level audit to detect possible weaknesses that could cause potential downtime or security risks. We look at your server(s), backup solutions, IT security including firewall(s) & antivirus, backup solutions...
We sit down with your decision-makers to go over the results & provide a proposal, if needed, to improve the security & stability of your IT assets.
Dramatically Improve Your Experience With IT Companies, Call us Today!
Specializing in Small & Medium-Sized Businesses - Serving Southern California