A Family Business Est. 1994
DESKTOP SUPPORT SPECIALISTS
A DISCOUNTED PRICE FOR GREAT IT SUPPORT
50 DESKTOPS OR MORE
WINDOWS & MAC
LONG & SHORT-TERM ENGAGEMENTS
WHAT'S UNIQUE ABOUT OUR DESKTOP SUPPORT?
Our Desktop Engineers are Tier 3 & Tier 4 Engineers.
Our competitors use tier 1 & 2 support. Why do you care? Our desktop support engineers have at least 5 years of intense experience & training. We don't escalate tickets. We solve problems quickly, your employees are working with less disruption, resulting in greater productivity.
Our clients are happier with quick problem resolution, & no time-consuming problem escalation.
The majority of our desktop support is onsite, at your offices or facility. We believe there is value with onsite support, so our engineers can see, first-hand, the problems that your users are experiencing. We also offer remote support for emergencies that must be addressed immediately.
We have a ticketing system that the majority of our clients utilize, however we also use our clients' internal ticketing systems. It's simply our clients' preference. The majority of our clients prefer to utilize our onsite support hours, minimizing remote support. Unless it's an emergency, it's an efficient method to control costs.
Our desktop support is completely flexible - there is no long-term commitments. There may be times when more or less desktop support is required. Just a phone call to our office can increase or decrease coverage.
Our goal is to provide the best desktop support experience for your users, while keeping costs down.
Workstations Laptops Thin Clients Mobile Phones iPads Printers
Desktop as a Service (DaaS)
Infrastructure as a Service (IaaS)
Save money by migrating your business to thin clients, a much less expensive alternative to purchasing desktops. Minimize the need for desktop support by leveraging cloud computing with DaaS and IaaS. The cloud has freed businesses from the handcuffs and of hardware. For large organizations, the capital expenditure to outfit employees with physical desktop computers can run in the millions of dollars. Enter Desktop as a Service (DaaS)—the ability to deliver virtual desktops and applications to your organization via the cloud.
DaaS provides a simplified, flexible way to deliver data and is perfectly suited to decentralized businesses.
If you have a dispersed workforce, are growing exponentially or want to reduce capital expenses, DaaS should be on your radar.